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Refund Policy

Last Updated: September 2026


All ReaperX products are digital products. Because license keys and digital access may be delivered or activated immediately, refunds are limited to the situations described below


NO REFUNDS

Refunds are generally not provided for:

  • Change of mind after purchase
  • Not using the product
  • Purchasing the wrong product or duration
  • Purchasing the wrong license
  • Game updates
  • Game or anti-cheat changes
  • Executor issues
  • Device issues
  • Internet or connection issues
  • User configuration mistakes
  • Account bans or punishments
  • Failure to read the requirements before purchasing
  • Losing or sharing your license key
  • Using an unsupported device or executor
  • Scripts/features temporarily becoming unavailable


ELIGIBLE REFUNDS

A refund may be considered if:

  • You were charged multiple times for the same purchase
  • You paid but did not receive your product or license
  • The license was invalid due to an issue on our side
  • You were charged incorrectly due to a technical/payment error

Refund requests must be submitted through our official support system


LICENSE ACTIVATION

Once a license has been successfully delivered, redeemed, or activated, the purchase is generally considered final.

If you experience an issue with your license, contact support before purchasing another key


BLACKLISTED USERS

If your access is revoked or you are permanently blacklisted because you violated our Terms of Service, you are not eligible for a refund.

This includes leaks, sharing licenses, abusing the service, tampering, fraud, or other serious violations


CHARGEBACKS

Do not open a payment dispute or chargeback before contacting our support team.

Fraudulent chargebacks or payment abuse may result in permanent termination of all ReaperX access


SUPPORT

If you believe your purchase qualifies for a refund, open a support ticket and provide:

  • Order / Transaction ID
  • Product purchased
  • Date of purchase
  • Reason for the refund
  • Any relevant screenshots or evidence

Each refund request is reviewed individually

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